For tangible products, Santa & Cole will make available to you as many shipping methods as possible under the agreements reached between Santa & Cole and different logistics service providers.
For shipments within Spain the usual delivery time is between 3 and 5 working days for products in stock.
For international shipments within Europe, the usual delivery time is between 5 and 7 working days, depending on the country of destination.
For works of art, the usual delivery times are between 10 and 15 working days. For international shipments within Europe the usual delivery time is between 15 and 20 working days, depending on the country of destination.
For orders including larger products, design editions and works of art, delivery may be subject to a longer delivery time. If you have any doubts about the delivery time, you can contact us by sending an email to helo@santacole.com.
Santa & Cole will choose the most appropriate company to make the shipment according to type and geographic region. It arrives directly to the shipping address you have notified us. It is required that there is someone at that address during working hours and a contact telephone number (with a margin of 4-5 hours to coordinate the delivery).
The shipping cost will be calculated by the system during the purchase process and will depend on the country of destination and the product selected.
If for reasons of availability, a product cannot be delivered within the deadlines indicated during the purchase process, Santa & Cole will contact the customer via email within a maximum period of 48 working hours. The customer may choose to cancel the order without any additional cost.